Installing Floor Coatings: What Should the Customer Expect?

GatorGuard CoatingsCustomer Service

Getting epoxy flooring installed in your St. Louis home or business is a great way to enhance both the look and durability of your space (and the value, too!). But beyond just the end result, the process itself plays a huge role in your overall satisfaction. Here’s what you can expect when you work with a professional team that knows how ...

What’s the Concrete Coating Process Supposed to Look Like From the Customer Perspective?

GatorGuard CoatingsCustomer Service

When you’re getting ready to invest in a concrete coating for your Detroit home or business, understanding the concrete coating process from start to finish can make all the difference. While a sleek, durable floor is the ultimate goal, the journey to get there is equally important. Exceptional customer experience goes beyond the technicalities of applying epoxy or polyaspartic coatings—it’s ...

Customer Satisfaction: Our Top Priority

GatorGuard CoatingsCustomer Service

At GatorGuard, we believe that delivering a high-quality epoxy floor is just the beginning. Hence, our true passion lies in providing an outstanding customer satisfaction from start to finish. We understand that your experience comes not only from the final product but also from the entire process of getting there. Consequently, we’re committed to making every step of your epoxy ...

Columbus Customer Service: What Right Looks Like, Step by Step

GatorGuard CoatingsCustomer Service

When it comes to applying an epoxy floor coating to your Columbus property, the process should be as impressive as the final product. Therefore, at GatorGuard, we focus on providing a hassle-free, professional customer service experience. Accordingly, we ensure every step of the installation process is handled with precision and care. Customer Service: Planning through Application Planning and Initial Consultation ...

Customer Service, Epoxy Floor Companies, and Cincinnati Customer Expectations

GatorGuard CoatingsCustomer Service

We’ve all been there—hiring a service only to be left disappointed by poor communication, sloppy work, or a general lack of respect for your time and property. However, that’s simply not the experience you deserve, especially when investing in something as significant as epoxy flooring. In this article, we’ll walk you through what great customer service looks like when you ...